FAQ
Got Questions? We've Got Answers!
Find answers to common questions about booking, travel requirements, payments and services at TourToEarth.
How do I book a tour package?
You can book a tour package by browsing the available tours on our website, selecting your preferred destination and travel dates, filling in the required traveler details, and completing the payment through our secure system. Once the payment is successful, you will receive an instant confirmation with your itinerary via email or message.
What documents are required for international travel?
For international travel, you generally need a valid passport with at least six months of validity, a visa if required for your destination, confirmed flight tickets, and proof of accommodation. It is also recommended to carry travel insurance, proof of sufficient funds, and any health or vaccination certificates required by the destination country.
What is included in the package price?
The package price typically includes accommodation, meals as specified in the itinerary, transportation, sightseeing activities, professional guide services, and applicable taxes. The exact inclusions may vary depending on the destination and selected tour, so it’s best to review the package details before booking.
What is your cancellation policy?
Our cancellation policy depends on how close the cancellation is to the travel date. Generally, cancellations made earlier incur lower charges, while cancellations closer to the departure date may attract higher fees. Any applicable refund is processed after deducting cancellation charges, as per the terms and conditions of the booking. 45+ days: 25%, 30–44 days: 50%, 15–29 days: 75%, Less than 15 days: 100%.
How do I know my booking is confirmed?
Once your booking is successfully completed, you will receive an instant confirmation email or message containing your booking reference number, itinerary details, and travel voucher. This confirmation serves as proof that your booking is confirmed, and you can also contact our support team anytime for assistance.
Can I customize my tour?
Yes, we provide fully customizable itineraries according to your requirements.
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit and debit cards, UPI, net banking, and bank transfers. All payments are processed through trusted and encrypted payment gateways to ensure your transaction is safe and secure.
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